Privacy Policy

Last Updated and Effective: September 24, 2026

Hera Hub respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how Hera Hub, Inc. and participating Hera Hub locations (“Hera Hub,” “we,” “us,” or “our”) collect, use, disclose, and protect information when you visit HeraHub.com, communicate with us, attend our events, apply for or purchase a membership, book a workspace or meeting room, participate in our programs, or otherwise interact with Hera Hub.

Individual Hera Hub locations may be independently owned or operated and may have additional privacy practices applicable to their members and customers.

1. Information We Collect

Depending on how you interact with Hera Hub, we may collect:

Contact information

Name
Email address
Phone number
Mailing or business address
ZIP code

Business and professional information

Company or organization name
Job title
Business information
LinkedIn profile or other professional profiles
Information you provide when applying for membership, attending programs, or participating in the Hera Hub community

Membership and transaction information

Membership type
Home Hera Hub location
Workspace and meeting-room reservations
Event registrations
Purchase and payment history
Billing information

Payment card information may be processed by third-party payment processors. Hera Hub may not directly store complete payment card information.

Website and technology information

When you use our website, we and our technology providers may automatically collect information such as:

IP address
Browser and device type
Pages visited
Referring website
Date and time of visits
General geographic location
Cookie and similar technology information
Website interactions and analytics

Communications

We may retain information you provide when you contact us, complete a form, respond to a survey, subscribe to communications, or communicate with a Hera Hub location.

Photos, video, and event information

Hera Hub may photograph or record certain events and programs. When appropriate, additional notices or releases may apply.

2. How We Use Information

We may use personal information to:

Provide and administer memberships, programs, events, workspace, meeting rooms, and other services
Process reservations and transactions
Communicate with members, prospective members, guests, and customers
Respond to questions and requests
Provide member benefits and community resources
Manage our member community and directory
Send administrative notices related to memberships, reservations, programs, or accounts
Send newsletters, educational content, event information, and marketing communications
Personalize and improve our website and services
Understand website usage and marketing effectiveness
Maintain the security and integrity of our systems and locations
Prevent fraud or misuse
Comply with applicable laws and legal obligations
Protect the rights, property, and safety of Hera Hub, our members, customers, and others

3. Email and Marketing Communications

If you subscribe to the Hera Herald, request information, become a member, register for an event, or otherwise opt in to communications, we may send you email communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages.

We may still send transactional or administrative communications relating to an active membership, reservation, purchase, event registration, or other relationship with Hera Hub.

4. Cookies and Similar Technologies

Hera Hub and our service providers may use cookies, pixels, analytics technologies, and similar tools to operate the website, remember preferences, understand website usage, improve performance, and measure the effectiveness of communications and advertising.

Where required by applicable law, we will provide appropriate choices regarding nonessential cookies and certain uses of personal information.

Browser settings may also allow you to restrict or delete cookies, although doing so may affect certain website functionality.

5. How We Share Information

We do not sell personal information for money.

We may disclose information to:

Hera Hub locations involved in providing requested services
Technology and website providers
Membership-management platforms
Payment processors
Email and communication providers
Analytics and marketing providers
Event and registration platforms
Professional service providers
Government authorities when legally required

We may also disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

We require service providers to use personal information for appropriate business purposes and subject to applicable privacy and security obligations.

6. Hera Hub Locations

Hera Hub operates through a network that may include independently owned or operated licensed locations. (Hera Hub)

When you submit information directly to a particular Hera Hub location, that location may collect and process information in connection with its own operations.

Information may also be shared between Hera Hub, Inc. and participating locations when necessary to provide membership benefits, facilitate access to other locations, administer programs, or support the Hera Hub community.

7. State Privacy Rights

Depending on where you live and whether applicable legal thresholds are met, state privacy laws may provide rights regarding your personal information.

These rights may include the ability to:

Request access to personal information
Request correction of inaccurate information
Request deletion of certain information
Obtain a copy of certain personal information
Opt out of certain sales or sharing of personal information
Opt out of certain targeted advertising
Limit certain uses of sensitive personal information
Appeal a decision regarding a privacy request
Exercise privacy rights without unlawful discrimination

California, for example, provides qualifying consumers rights to know, delete, correct, opt out of certain sale or sharing, limit certain uses of sensitive information, and receive equal treatment for exercising privacy rights.

Other states have adopted their own comprehensive privacy laws, and applicability varies based on factors including revenue, the volume of personal information processed, and how personal information is used.

Hera Hub will honor privacy requests as required by applicable law.

8. Privacy Requests

To exercise an applicable privacy right, contact us at:

Hera Hub, Inc.
8885 Rio San Diego Drive, Suite 237
San Diego, CA 92108

Email: info@herahub.com

We may need to verify your identity before completing certain requests.

Where permitted by law, an authorized agent may submit a request on your behalf.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and fulfill the purposes described in this Privacy Policy.

Retention periods vary depending on the nature of the information and our relationship with you.

10. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Children’s Privacy

Hera Hub’s website and membership services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, social media services, or applications.
Those third parties maintain their own privacy practices, and this Privacy Policy does not govern their websites or services.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.